Serena has a true passion for rental property management and enjoys dealing with all kinds of people.
She has worked in the property management industry for a number of years and has managed multiple portfolios with minimal rent arrears, developing positive relationships with investors and tenants alike.
With her background in general and tenancy insurance along with debt collection, her experience and knowledge help greatly in the property manager role.
Serena prides herself in her ability to select quality tenants to ensure the process is stress-free for all involved.
Serena doesn’t stand for rent arrears and quickly acts in her clients best interest. She understands that in business, customer satisfaction and prompt communication are key and often under-appreciated qualities.
Serena prides herself on being able to handle and solve any issue that comes up during the tenancy.
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